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FAQ ~ Frequently Asked Questions
How do I browse Nelda's?
On the left side of the page you are veiwing is a list of our departments. Click on the button, then on the next page click on the link of the items you would like to view.
Or, if you are looking for a specific designer/manufacturer, color, price range or style click on the search button.
Is your website secure?
Yes, our website is Secure.
Please note, we do not share any information you provide to us with a third party. Including, but not limited to, your Name, email address, physical address or Credit Card information. Your payment information is removed from our system after your payment has been processed. Please read our Privacy Page.
What are your shipping options and do you ship Internationally?
United States Shipping Options
Select
the
USPS Priority Mail Shipping option, Includes Free Delivery
Confirmation, Tracking Information available upon request after package
is mailed. Optional Insurance available upon request, email for details
and rates. Estimate delivery time is 2-3 days after package is mailed.
Select
USPS Express Shipping for expedited shipping. Include delivery tracking
information and insurance. Delivery time to most areas is next day, 2nd
day to all other areas. Email us for Guaranteed Delivery Dates.
International Shipping Options
Select
the USPS
First Class International Package shipping option. Maximum weight 4
pounds. Limited tracking information available, not insurable.
Estimated delivery time, varies.
USPS Priority International for packages over 4 pounds. Limited tracking information available, insurable email us for rates.
USPS Global Express International and Global Express Guaranteed Mail. Tracking information available, insurable email us for rates.
Other shipping options are available but must be agreed upon prior to check out, please e-mail us before you submit your order.
Orders
will be revised to include the above mentioned shipping options if we
are not contacted and/or if we receive a order that does not indicated
the required or approved shipping option.
We can ship UPS and FedEx, $100.00 minimum order.
What are your payment options?
All major Credit Cards, Paypal, Google Checkout and Western Union Money Transfers.
Money Orders for US customers only.
Do you accept Returns?
Yes, but only for Store Credit. Please read our Policy, click on the Returns links page found on the bottom of every page for conditions.
What is the best way to determine if a item will fit?
Great question! The best way to determine if a item will fit is to consider the measurements we provide in every item’s description. Compare our measurements to the measurements of a similar item you currently own. Remember vintage sizes are not the same as today’s sizes.
Click on this link for more information Measuring.
When is my order mailed?
All orders are shipped within two business days after your order is processed.
Do you offer discounts?
We offer the following discounts:
Shipping Discounts.
Dealer/Reseller Discounts
Quantity Discount (Large multi item orders)
Conditions do apply, Email for specific details.
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